In plain English, we host your data in one of the most highly sophisticated and secure data centers in the world. Our hosting services are provided by Rackspace and further secured by Cloudflare. For a complete overview of their state-of-the-art security standards, visit: https://www.rackspace.com/compliance; and https://www.cloudflare.com/trust-hub/compliance-resources/

Every SmartChoice server is backed up daily to multiple (redundant) servers in multiple locations of the United States. You never have to worry about us losing your data and you can request an export of your data anytime.

Every agent who accesses SmartChoice has a unique username and password. Sharing login information is strictly prohibited. Additionally, role-based user levels are assigned to each agent strictly limiting data access to only that which is relevant to their specific responsibilities of administration.

Whenever information is entered or viewed in the SmartChoice Food Pantry Software system it is encrypted during communications with the server. This ensures there is no eavesdropping with your connection. This same type of security is used by banks, credit cards companies and the federal government.

Before an agency is granted access, the Network Administrator must approve their use of the SmartChoice Food Pantry Software. This security practice adds a human layer of approval between the signup process and accessing SmartChoice data servers. In addition, before any agency can use SmartChoice, they must sign their agreement to the Terms of Service.

Privacy and security of your data is of the upmost importance to SmartChoice. See the care we take to treat your agency's and its food pantry clients' data safe and secure in our Product Privacy Notice.